互联网时代的大学生人际关系满意度:线上积极反馈与感知社会支持的作用

doi:10.16187/j.cnki.issn1001-4918.2026.01.05

摘要/Abstract

摘要： 人际关系满意度是个体评价自己的实际人际关系是否达到预期标准时产生的主观感受,是个体心理健康的重要指标。以微信朋友圈为例,通过两项研究探讨了线上积极反馈、感知社会支持与人际关系满意度之间的关系。研究一对165名大学生进行问卷调查,研究二采用经验取样法对69名大学生进行持续一周的密集追踪。结果发现,在个体间和个体内水平上,线上积极反馈不仅能够提高人们的网络人际关系满意度,而且能够提高现实人际关系满意度,感知社会支持在其中起完全中介作用。研究结果启示线上积极反馈具有重要的社交功能,可帮助人们在互联网时代构建良好的人际关系。

关键词: 线上积极反馈, 感知社会支持, 人际关系满意度, 经验取样法, 大学生

Abstract: Using social networking sites to build and maintain interpersonal relationships has become an integral part of everyday life. Social networking sites can facilitate high-quality interactions by providing positive feedback in the form of likes and comments. The present study aimed to investigate the relationship between online positive feedback and interpersonal relationship satisfaction, as well as the mediating role of perceived social support. Two studies were conducted among Chinese college students. In Study 1 (N = 165), a retrospective research method was used to measure online positive feedback, perceived social support, and interpersonal relationship satisfaction, which were based on past experience. In Study 2 (N = 69, n = 424), an experience sampling method was used to collect the subjective perception and the objective number of received positive feedback after posting status updates, and assess perceived social support and interpersonal relationship satisfaction subsequent to receiving feedback. The results showed that the correlations between online positive feedback, perceived social support, and interpersonal relationship satisfaction were significant. Perceived social support mediated the associations between positive feedback and both online and offline interpersonal relationship satisfaction. These findings indicated that online positive feedback can promote interpersonal relationship satisfaction in a simple, yet highly effective manner, which provided practical implications for improving interpersonal relationships in the digital age.

Key words: online positive feedback, perceived social support, interpersonal relationship satisfaction, experience sampling method, college students

丁越, 刘力嘉, 寇彧. 互联网时代的大学生人际关系满意度:线上积极反馈与感知社会支持的作用[J]. 心理发展与教育, 2026, 42(1): 39-49.

DING Yue, LIU Lijia, KOU Yu. Interpersonal Relationship Satisfaction in the Digital Age: The Role of Online Positive Feedback and Perceived Social Support[J]. Psychological Development and Education, 2026, 42(1): 39-49.

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