Psychological Development and Education ›› 2009, Vol. 25 ›› Issue (3): 89-94,100.
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YANG Ling1, LI Ming-jun2
CLC Number:
G443
[1] 刘衍玲.中小学教师情绪工作的探索性研究.博士论文.重庆:西南大学心理学院, 2007.[2] Hochschild A R.The Managed Heart:Commercialization of Human Feeling.Berkeley:University of California Press, 1983.[3] Jones J R.An examination of the emotional labor construct and its effects on employee outcomes.Doctoral Dissertation, The University Of Nebraska-Lincoln, 1998:1-17.[4] Kruml S M, Geddes D.Exploring the dimensions of emotional labor.Management Communication Quarterly, 2000, 14(1):8-49.[5] Zapf D.Emotion work and psychological well-being:A review of the literature and some conceptual considerations.Human Resource Management Review, 2002, 12:237-268.[6] Feng-Hua Yang, Chen2Chieh Chang.Emotional labour, job satisfaction and organizational commitment amongst clinical nurses:A questionnaire survey.International Journal of Nursing Studies, 2007.[7] Morris J A, Feldman D C.The dimensions, antecedents, and consequences of emotional labor.Academy of Management Review, 1996, 21 (4):966-1010.[8] Grandey A A.Emotion Regulation in the Workplace:A New Way to Conceptualize Emotional Labor.Journal of Occupational Health Psychology, 2000, 5:95-100.[9] Diefendorff J M, Croyle M H, Gosserand R H.The dimensionality and antecedents of emotional labor strategies.Journal of Vocational Behavior, 2005, 66:339-357.[10] Spector P E.Measurement of human service staff satisfaction: Development of the job satisfaction survey.American Journal of Community Psychology, 1985, 13(6):693-713.[11] 甘雄, 金鑫.农村中学教师工作满意度与社会支持的相关研究.社会心理科学, 2008, 23(3):359-363.[12] 蔡明宏.公民营机构组织成员工作满意度量表之重建.硕士论文.台北:国立中山大学人力资源管理研究所, 2006.[13] Kenneth J.Meier, Sharon H.Mastracci, Kristin Wilson.Gender and Emotional Labor in Public Organizations:An Empirical Examination of the Link to Performance.Public Administration Review, 2006, 66(6):899-909.[14] 冯伯麟.教师工作满意及其影响因素的研究.教育研究, 1996, (2):44-46.[15] 朱继荣, 杨继平.小学教师工作满意度的调查研究.教育理论与实践, 2004, 24(1):63-64.[16] 马淑蕾, 黄敏儿.情绪劳动:表层动作与深层动作, 哪一种效果更好?心理学报, 2006, 38(2):262-270. |
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