基于情绪调节模型的教师情绪劳动的中介效应探讨

心理发展与教育 ›› 2011, Vol. 27 ›› Issue (3): 304-312.

基于情绪调节模型的教师情绪劳动的中介效应探讨

吴宇驹¹, 刘毅², 凌文辁¹, 路红²

1. 暨南大学管理学院, 广东广州 510632;
2. 广州大学教育学院, 广东广州 510006

出版日期:2011-05-15 发布日期:2011-05-15
通讯作者: 刘毅,E-mail:psyliuyi@163.com E-mail:psyliuyi@163.com
基金资助:
广东省哲学社会科学规划心理学研究项目(09sxly001);广州市教育科学“十一五”规划项目(09A008);国家自然科学基金(70871053);广州市发展与教育心理学重点研究基地资助

Testing the Mediation Effect of Emotional Labor among Teachers under the Framework of Emotion Regulation Model

WU Yu-ju¹, LIU Yi², LING Wen-quan¹, LU Hong²

1. School of Management, Jinan University, Guangzhou 510632, China;
2. School of Education, Guangzhou University, Guangzhou 510006, China

Online:2011-05-15 Published:2011-05-15

摘要/Abstract

摘要： 本研究以Grandey的情绪调节模型为框架,通过问卷调查的方法,探讨正性情绪、负性情绪、情绪劳动以及职业倦怠之间的关系。828名中小学教师的有效数据的回归分析结果显示:基于不同情绪感受的情绪劳动对职业倦怠的影响存在差异;情绪劳动各维度既充当正负情绪均值差距(M_N-P)影响职业倦怠各维度的部分中介变量,又充当正负情绪变异系数差距(CV_N-P)影响去个性化或个人成就感的部分中介变量;表层行为、深层行为在正负情绪均值差距(M_N-P)影响去个性化之间的部分中介效应受到性别的调节。

关键词: 正性情绪, 负性情绪, 情绪劳动, 多重中介模型, 有调节的中介变量

Abstract: To test the relationship among positive affection,negative affection,emotional labor,and burnout,survey is put into operation.Basing on Grandey's emotion regulation model,regression analysis over 828 primary and middle school teachers shows that positive and negative affection varies the correlation between emotional labor and burnout.Results further indicate that emotional labor does not only partially mediate the effect of "mean difference between negative affection and positive affection" on burnout dimensions,but also partially mediate the effect of "coefficient of variation difference between negative affection and positive affection" on depersonalization and accomplishment.In addition,as a function of gender,deep acting and surface acting act as moderated mediators,partially mediate the effect of "mean difference between negative affection and positive affection" on depersonalization.

Key words: positive affection, negative affection, emotional labor, multiple mediation model, moderated mediator

中图分类号:

G443

吴宇驹, 刘毅, 凌文辁, 路红. 基于情绪调节模型的教师情绪劳动的中介效应探讨[J]. 心理发展与教育, 2011, 27(3): 304-312.

WU Yu-ju, LIU Yi, LING Wen-quan, LU Hong. Testing the Mediation Effect of Emotional Labor among Teachers under the Framework of Emotion Regulation Model[J]. Psychological Development and Education, 2011, 27(3): 304-312.

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