Psychological Development and Education ›› 2007, Vol. 23 ›› Issue (1): 87-92.

Previous Articles     Next Articles

Teachers’ Organizational Citizenship Behavior: Its Structure and Influnence Factors

CAO Ke-yan, LONG Jun-wei   

  1. Department of Educational Administration, College of Public Administration, South China Normal University, GuangZhou University City 510006, China
  • Online:2007-01-15 Published:2007-01-15

Abstract: The study adopted 796 teachers and Teachers'Organizational Citizenship Behavior Questionnaire,ocnstructed by the authors.The results showed that teachers'organizational citizenship behavior consists of five factors,namely, school identification,altruism behavior,conscientiousness,interpersonal harmony,resources protecting.There are significantly different teachers'organizational citizenship behavior among different qualifications,school grade.The organizational citizenship behavior of senior qualifications teachers is significantly higher than junior qualifications teachers.The organizational citizenship behavior of province school teachers is significantly higher than city school teachers,the organizational citizenship behavior of city school teachers is significantly higher than district school teachers.

Key words: teachers’organizational citizenship behavior, school identification, altruism behavior, conscientiousness, interpersonal harmony, resources protecting

CLC Number: 

  • B849
[1] Organ D W.Organizational Citizenship Behavior:The Good Soldier Syndrome.Lexington,M.A:Lexington Books,1988,4.
[2] Bienstock C C,DeMoranville C W,Smith R K.Organizational citizenship behavior and service quality.The Journal of Services Marketing,2003,17(4):357-378.
[3] Castro C B,Armario E M,Ruiz D M.The influence of employee organizational citizenship behavior on customer loyalty.International Journal of Service Industry Management,2004,15 (1):27-53.
[4] Victoria B,John T.Enhancing service quality iu a hospital setting.Review of Business,2006,27(1):26-32.
[5] Podsakoff P M,Mackenzie S B.The impact of organizational citizenship behavior on organizational performance:A review and suggestions for future research.Human Performance,1997,10 (2):133-151.
[6] Podsakoff P M,Aheame M,Mackenzie S B.Organizational citizenship behavior and the quantity aud quality of work group performance.Journal of Applied Psychology,1997,82 (2):262-270.
[7] Farh J L,Earley P C,Lin S C.Impetus for action:A cultural analysis of justice and organizational citizenship behavior in Chinese society.Administrative Science Quarterly,1997,42(3):421-444.
[8] Podsakoff P M,Mackenzie S B,Moorman R H,Fetter R.Transformational leader behaviors and their effects on followers' trust in leader,satisfaction,and organizational citizenship behaviors.Leadership Quarterly,1990,1 (1):107-142.
[9] Somech A,Drach-Zahavy.Understanding extra-role behavior in schools:the relationships between job satisfaction,sense of effcacy,and teachers' extra-role behavior.Teaching and Teacher Education,2000,16,649-659.
[10] DiPaola M F,Tarter C J,Hoy W K.Measuring organizational citizenship in schools:The OCB Scale.In Wayne K.Hoy,Cecil Miskel (Eds.) Leadership and Reform in American Public Schools.Greenwich,CT:Information Age,2005,319-342.
[11] Anderson J G,Gerbin D W.Structural equation modeling in practice:A review and recomnended tow-step approach.Psychological Bulletin,1988,103(3):411-423.
[12] 侯杰泰,温忠麟,成子娟.结构方城模型及其应用[M].北京:教育科学出版社,2004,154-161.
[13] 罗双平,职业生涯阶段划分.中国人才,2002,(2):35.
[1] 广东省教育督导部门根据对中小学综合评估的结果,按照教育质量的好坏把学校等级从高到低分为省一级、市一级、区一级、达标学校.
[1] LI Ming, YE Hao-sheng. The Multiple Connotation and Structure of Responsibility and the Relevant Theoretical Integration [J]. Psychological Development and Education, 2009, 25(3): 123-128.
[2] CHEN Bin-bin, LI Dan. Student Perceived Interpersonal Harmony in Class and Its Relationship with Social Behavior [J]. Psychological Development and Education, 2009, 25(2): 41-46.
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
No Suggested Reading articles found!